❓FAQ / Contact

Experiencing issues? Reach out to [e-mail] or via the chat in the web app.

If you are experiencing issues with Rhino, check that you are updated to the latest Rhino version (at least 7.24) so you are able to download the latest Finch plug-in.

If you are experiencing issues with Revit, check that you have the latest Revit plug-in installed, which you can find here.

Where are the AI features?

Finch Starter does not include the generative AI features. Finch AI is currently only available to strategic customers. If your firm is interested in becoming a strategic customer, reach out to [e-mail]

Which design softwares are compatible with Finch?

Rhino 7.24 and newer & Rhino 8, Grasshopper, and Revit 23 & 24 (Revit BIM download, Revit massing upload)

My Rhino plug-in interface is blank

If you are running dark mode on Mac, try switching to light mode.

Can I export from Finch to Rhino?

Yes, check out our Export page for more information.

Can I upload from Revit to Finch?

Yes, you can upload Revit massing families.

How do the Finch layers work?

Check out our All about Rhino page for more information.

When will new features be released?

Check out our New Features page.

Which geometries can be uploaded to Finch?

Check out our All about Rhino page for more information.

Can I use Rhino blocks?

Yes, blocks can be uploaded in the custom geometry layer.

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